Many organisations provide support to people in difficulty by giving them information and guidance or providing social or administrative support. Contact district Social Action Centres (Hospice général), at the Info Points of the City of Geneva or municipal social services departments.
Social Action Centres of Hospice général
The social workers of the Hospice general support, advise and guide people in difficulty. They accompany them towards autonomy through measures adapted to their needs.
District Social Action Centres
To find the Social Action Centre of your district : hospicegeneral.ch
Info Points of the City of Geneva
The City of Geneva’s Info Points are advice centres which aim to provide the public with helpful information. Among other services, they provide help with any steps that need to be taken.
The Servette and Plainpalais Info Points are open to the public.
Servette Info Points
08:30 – 12:00 and 13:00 – 17:00
With or without an appointment
Phone number : 0800 44 77 00
Rue Hoffmann 8
1202 Genève
Plainpalais Info Points
08:30 – 12:00 and 13:00 – 17:00
With or without an appointment
Phone number : 0800 44 77 00
Rue Dancet 22
1205 Genève
Municipal social services departments
Bellevue
Events, Culture, Social and Early Childhood Department
Phone number : 022 959 88 20
Route de Lausanne 329
1293 Bellevue
Bernex
Municipal Social and Youth Department
Phone number : 022 850 92 46
Route de Bernex 313
1233 Bernex
Carouge
Social Affairs Department of Carouge City Council
Phone number : 022 398 15 30
Rue de la Débridée 3
1227 Carouge
Chêne-Bougeries
Social Cohesion Department
Phone number : 022 869 17 82
Route du Vallon 6B
1224 Chêne-Bougeries
Chêne-Bourg
Social Services Department
Phone number : 022 869 41 10
Avenue Petit-Senn 46
1225 Chêne-Bourg
Collonge-Bellerive
Social Affairs Department
Phone number : 022 722 10 21
Route d’Hermance 111
1245 Collonge
Confignon
Social Division
Phone number : 022 850 93 93
Promenade des Rêveries 2
1232 Confignon
City of Geneva
Social Services Department of Geneva City Council
Phone number : 0800 44 77 00
Rue Dancet 22
1205 Genève
Grand-Saconnex
Social and Community Action Department
Phone number : 022 920 99 00
Route de Colovrex 20
1218 Le Grand-Saconnex
Lancy
Social Affairs and Housing Department
Phone number : 022 706 16 66
Route du Grand-Lancy 41
1212 Grand-Lancy
Meyrin
Social Development and Employment Department
Phone number : 022 989 16 40
Rue des Boudines 2
1217 Meyrin
Onex
Social Services, Health and Childhood Department
Phone number : 022 879 89 11
Rue des Evaux 13
1213 Onex
Plan-les-Ouates
Social Action Department
Phone number : 022 884 69 60
Route des Chevaliers-de-Malte 5
1228 Plan-les-Ouates
Thônex
Social Cohesion Department
Phone number : 022 869 39 70
Chemin du Bois-des-Arts 58
1226 Thônex
Vernier
Social Cohesion Department
Phone number : 022 306 06 70
Chemin de l’Etang 4-6
1219 Châtelaine
Versoix
Social Cohesion Department
Phone number : 022 775 66 58
Route de Suisse 18
1290 Versoix
Veyrier
Municipal Social Services Department
Phone number : 022 799 14 50
Chemin des Rasses 92
1255 Veyrier
Associative permanency
Centre social protestant
Social permanency : answers enquiries from Monday to Thursday at 9:00 (limited number of calls)
Freephone number : 0800 20 80 10
Website of permanence du CSP
CARITAS Geneva
Social permanency : scheduling an appointment by telephone from Monday to Thursday at 9:00 (limited appointments per day)
Freephone number : 0800 02 24 44
Website of permanence de Caritas Genève
Croix-Rouge genevoise
Permanency for financial aid : from Monday to Friday, from 09:00 to 11:30
Phone number : 022 304 04 11
Website of permanence de Croix-Rouge genevoise
Croix-Rouge genevoise
Permanency for Food aid, clothes, guidance : from Monday to Friday, from 09:00 to 11:30 and from 14:00 to 16:30
Phone number : 022 304 04 10
Website of permanence de Croix-Rouge genevoise