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BIS

Bureau d'information sociale

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    • Food aid
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    • Social and administrative support
  • Description

Social and administrative support

Many organisations provide support to people in difficulty by giving them information and guidance or providing social or administrative support. Contact district Social Action Centres (Hospice général), at the Info Points of the City of Geneva or municipal social services departments.

Social Action Centres
of Hospice général
Info Points of the
city of Geneva
Municipal social
services departments
Associative
permanency

Social Action Centres of Hospice général

The social workers of the Hospice general support, advise and guide people in difficulty. They accompany them towards autonomy through measures adapted to their needs.

District Social Action Centres

To find the Social Action Centre of your district : hospicegeneral.ch

CAS Avanchets

08:30 – 12:30 and 13:30 – 17:00
(Thursday : opening at 11:00)

Phone number : 022 420 47 50

Rue du Grand-Bay 18
1220 Les Avanchets

CAS des Bains

08:30 – 12:00 and 13:30 – 16:30
(closed on Thursday morning)

Phone number : 022 420 47 70

Rue des Bains 35
1205 Genève

CAS Bernex

Aire-la-Ville, Avully, Avusy, Bernex, Cartigny, Chancy, Confignon, Laconnex, Soral

08:30 – 12:30 and 13:30 – 16:00
(closed on Thursday morning)

Phone number : 022 420 39 30

Route de Bernex 313
1233 Bernex

CAS Carouge

Carouge, Troinex, Veyrier

08:30 – 12:00 and 13:30 – 16:30
(closed on Tuesday afternoon)

Phone number : 022 420 39 50

Rue Joseph Girard 14
1227 Carouge

CAS Champel

08:30 – 12:00 and 13:30 – 16:00
(closed on Thursday morning)

Phone number : 022 420 45 30

Avenue Dumas 25c
1206 Genève

CAS Clochetons

08:30 – 12:00 and 13:00 – 16:00
(closed on Tuesday morning)

Phone number : 022 420 39 00

Chemin des Clochetons 1
1213 Petit-Lancy

CAS Eaux-Vives

Anières, Choulex, Collonge-Bellerive, Cologny, Corsier, Gy, Hermance, Jussy, Meinier, Presinge, Puplinge, Vandoeuvre

08:30 – 12:00 and 13:30 – 16:30
(closed on Tuesday morning)

Phone number : 022 420 64 00

Rue des Vollandes 38
1207 Genève

CAS Grand-Saconnex

08:30 – 12:00 and 13:00 – 16:00
(closed on Thursday morning)

Phone number : 022 420 39 90

Rue Sonnex 3-5
1218 Grand-Saconnex

CAS Grottes

08:30 – 12:00 and 13:30 – 16:30
(closed on Tuesday morning)

Phone number : 022 420 65 00

Rue du Fort-Barreau 19
1201 Genève

CAS Lancy

Bardonnex, Lancy, Perly-Certoux, Plan-les-Ouates

08:30 – 12:00 and 13:00 – 16:00
(closed on Tuesday morning)

Phone number : 022 420 38 00

Avenue des Communes-Réunies 86bis
1212 Grand-Lancy

CAS Meyrin

Dardagny, Meyrin, Russin, Satigny

08:30 – 12:00 and 13:30 – 16:30
(closed on Tuesday morning)

Phone number : 022 420 65 30

Rue des Vernes 20
1217 Meyrin

CAS Onex

08:30 – 12:30 and 13:30 – 16:00
(closed on Tuesday morning)

Phone number: 022 420 36 00

Rue des Evaux 13
1213 Onex

CAS Pâquis

08:30 – 12:00 and 13:30 – 16:30
(closed on Tuesday morning)

Phone number : 022 420 68 00

Rue Amat 28
1202 Genève

CAS Plainpalais

08:30 – 12:00 and 13:30 – 16:30
(closed on Tuesday morning)

Phone number : 022 420 65 60

Rue de Carouge 46
1205 Genève

CAS Saint-Jean

08:30 – 12:00 and 13:30 – 16:30
(closed on Tuesday morning)

Phone number : 022 420 68 40

Rue de Lyon 93-95
1203 Genève

CAS Servette

Petit-Saconnex

08:30 – 12:30 and 13:30 – 16:00
(closed on Tuesday morning)

Phone number : 022 420 69 00

Cité Vieusseux 27
1203 Genève

CAS Trois-Chêne

Chêne-Bougeries, Chêne-Bourg, Thônex

08:30 – 12:00 and 13:30 – 16:30
(closed on Thursday morning)

Phone number : 022 420 44 00

Chemin de la Gravière 3
1225 Chêne-Bourg

CAS Vernier

08:30 – 12:00 and 13:30 – 16:30
(closed on Thursday morning)

Phone number : 022 420 47 00

Avenue de Châtelaine 81bis – 1219 Châtelaine

CAS Versoix

Bellevue, Céligny, Collex-Bossy, Genthod, Versoix

08:30 – 12:00 and 13:30 – 16:30
(closed on Thursday morning)

Phone number : 022 420 48 00

Avenue Adrien-Lachenal 25
1290 Versoix

Point jeunes

08:30 – 12:00 and 13:00 – 16:00
(closed on Thursday morning)

Phone number : 022 420 59 59

Rue Glacis-de-Rive 12
1207 Genève

Info Points of the City of Geneva

The City of Geneva’s Info Points are advice centres which aim to provide the public with helpful information. Among other services, they provide help with any steps that need to be taken.

The Servette and Plainpalais Info Points are open to the public.

Servette Info Points

08:30 – 12:00 and 13:00 – 17:00
With or without an appointment

Phone number : 0800 44 77 00

Rue Hoffmann 8
1202 Genève

Plainpalais Info Points

08:30 – 12:00 and 13:00 – 17:00
With or without an appointment

Phone number : 0800 44 77 00

Rue Dancet 22
1205 Genève

Full details are available at : geneve.ch

Municipal social services departments

Bellevue

Events, Culture, Social and Early Childhood Department

Phone number : 022 959 88 20

Route de Lausanne 329
1293 Bellevue

Bernex

Municipal Social and Youth Department

Phone number : 022 850 92 46

Route de Bernex 313
1233 Bernex

Carouge

Social Affairs Department of Carouge City Council

Phone number : 022 398 15 30

Rue de la Débridée 3
1227 Carouge

Chêne-Bougeries

Social Cohesion Department

Phone number : 022 869 17 82

Route du Vallon 6B
1224 Chêne-Bougeries

Chêne-Bourg

Social Services Department

Phone number : 022 869 41 10

Avenue Petit-Senn 46
1225 Chêne-Bourg

Collonge-Bellerive

Social Affairs Department

Phone number : 022 722 10 21

Route d’Hermance 111
1245 Collonge

Confignon

Social Division

Phone number : 022 850 93 93

Promenade des Rêveries 2
1232 Confignon

City of Geneva

Social Services Department of Geneva City Council

Phone number : 0800 44 77 00

Rue Dancet 22
1205 Genève

Genthod

Social Services Department

Phone number : 022 774 19 81

Rue du Village 37
1294 Genthod

Grand-Saconnex

Social and Community Action Department

Phone number : 022 920 99 00

Route de Colovrex 20
1218 Le Grand-Saconnex

Lancy

Social Affairs and Housing Department

Phone number : 022 706 16 66

Route du Grand-Lancy 41
1212 Grand-Lancy

Meyrin

Social Development and Employment Department

Phone number : 022 989 16 40

Rue des Boudines 2
1217 Meyrin

Onex

Social Services, Health and Childhood Department

Phone number : 022 879 89 11

Rue des Evaux 13
1213 Onex

Plan-les-Ouates

Social Action Department

Phone number : 022 884 69 60

Route des Chevaliers-de-Malte 5
1228 Plan-les-Ouates

Thônex

Social Cohesion Department

Phone number : 022 869 39 70

Chemin du Bois-des-Arts 58
1226 Thônex

Vernier

Social Cohesion Department

Phone number : 022 306 06 70

Chemin de l’Etang 4-6
1219 Châtelaine

Versoix

Social Cohesion Department

Phone number : 022 775 66 58

Route de Suisse 18
1290 Versoix

Veyrier

Municipal Social Services Department

Phone number : 022 799 14 50

Chemin des Rasses 92
1255 Veyrier

Associative permanency

Centre social protestant

Social permanency : answers enquiries from Monday to Thursday at 9:00 (limited number of calls)

Freephone number : 0800 20 80 10

Website of permanence du CSP

CARITAS Geneva

Social permanency : scheduling an appointment by telephone from Monday to Thursday at 9:00 (limited appointments per day)

Freephone number :  0800 02 24 44

Website of permanence de Caritas Genève

Croix-Rouge genevoise

Permanency for financial aid : from Monday to Friday, from 09:00 to 11:30

Phone number : 022 304 04 11

Website of permanence de Croix-Rouge genevoise

Croix-Rouge genevoise

Permanency for Food aid, clothes, guidance : from Monday to Friday, from 09:00 to 11:30 and from 14:00 to 16:30

Phone number : 022 304 04 10

Website of permanence de Croix-Rouge genevoise

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