Financial support

Are you experiencing financial problems? Solutions exist.
At the Social information office, professionals are at your disposal to determine what kind of help you can apply for depending on your status and your situation.
Below you will find information to guide you in your research.

Help according to your status / license

If you have not yet taken steps to apply for a residence permit, we encourage you to contact the following legal advice services which will help you with this process.

Contact :

CSP : For financial support, 0800 20 80 10 from Monday to Thursday, at 9:00 am (limited number of calls)
For any legal advice regarding a residence permit : 022 807 07 07, Monday and Thurday at 8:30 am

Caritas : For financial support, 0800 022 444 from Monday to Thursday, at 9:00 am (limited number of calls)
For any legal advice regarding a residence permit : 022 708 04 44, Monday at 9:00 am

Le Collectif de soutien aux sans-papiers de Genève : 022 301 63 33 Monday-Friday from 9:00 am to 6:00 pm

Les permanences volantes de l’EPER : Monday-Thursday from 10:00 am to 12 noon and from 2:00 pm to 5:00 pm

You can get in touch with the Social Action Center (CAS)

in your district or municipality:

  • we will listen to you, inform you and direct you to the relevant services (internally or at partner institutions);
  • if necessary, we will arrange for you to talk to a social worker.

This may lead to social support.

 What requirements must you meet to receive follow-up support?

  • you must be an adult;
  • you must live in Geneva.

To find the CAS in your district, see :

Fondation genevoise de Désendettement

The Geneva Deleveraging Foundation’s aim is to allow a person of full age, living in Geneva and fulfilling the award criteria, to benefit from an interest-free honor loan to settle his debts. Based on the analysis of the situation, a donation can be granted to complete our loan, in order to settle all debts.

The aim of this loan of honour is for the person to regain a sound financial situation as well as financial and social autonomy.

Permanency (without an appointment)

Point jeunes (Hospice général)

Every Wednesday afternoon from 14:00 to 16:00

Glacis-de-Rive 12
1207 Genève

Social Cohesion Department of Vernier

Every first Thursday of the month from 14:00 to 16:00

Chemin de l’Etang 4-6
1219 Châtelaine

Social Affairs and Housing Department of Lancy

Every last Tuesday of the month from 9:00 to 11:00

Rue Eugène Lance 3
1212 Grand-Lancy

Social Affairs Department of Carouge City Council

Every last Thursday of the month from 9:00 to 11:00

Rue de la Débridée 3
1227 Carouge

Social Services, Health and Childhood Department of Onex

Every first Tuesday of the month from 9:00 to 11h00

Rue des Evaux 13
1213 Onex

Social Action Department of Plan-les-Ouates

Every two monthes. The next permanencies are April 13 and June 8 from 8:30 to 12:00

Route des Chevaliers-de-Malte 5
1228 Plan-les-Ouates

Social Cohesion Department of Thônex

Every second Wednesday of the month from 9:00 to 11:00.

Chemin du Bois-Des-Arts 58
1226 Thônex

Telephone reception : 022 777 70 00